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Privacy Policy

1. Introduction

We attach great importance to the protection of your personal data and the respect of your privacy. This Privacy Policy describes how we collect, use, secure, and share your information when using our site, in compliance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679 of April 27, 2016) and the recommendations of the CNIL.

2. Personal data collected

We collect the following data:

  • Contact forms: name, first name, phone, email address, company name.
  • Ticket creation form: full name, phone number, email address, company.
  • Job applications: name, email address, phone number, resume, link to your LinkedIn profile if you provide it.
  • Connected users: data allowing them to view and modify their personal information.
  • Employees: personal data.
  • Browsing data and statistics: pages viewed, visit frequency, IP address.
  • Cookies: small text files placed on your devices that help improve user experience and analyze site usage.

3. Use of Personal Data

The collected data is used for:

  • Handle your contacts and support requests.
  • Respond to applications and manage the recruitment process.
  • Manage your user space, allowing you to view and modify your information, quotes, orders, tickets, invoices, and projects.
  • Manage employee information, including access to their personal data, tasks, and documents.
  • Analyze the site's traffic to optimize its performance and user experience.
  • Share information about our services when necessary within the context of the business or contractual relationship.

4. Legal basis for processing

The data processing is based on:

  • The explicit consent of users when entering their information through our forms.
  • The execution of a contract or pre-contractual measures (access to services, management of applications, commercial follow-up).
  • Our legitimate interest in analyzing statistics and improving our site.

5. Data Retention

Personal data is retained for:

  • The time required to manage your requests and to comply with our legal obligations (contact information, tickets, orders).
  • For applications, a defined duration (to be specified according to our internal purposes) before being deleted or archived in an anonymized manner.
  • Browsing data, transformed into statistics, is stored in an anonymized form.

6. Data Sharing

Your personal data is not sold. It may be shared with:

  • Our technical service providers and subcontractors to ensure the proper functioning of the site.
  • The competent authorities in the event of a legal obligation.
  • Other authorized entities, in strict compliance with the purposes described in this Policy.

7. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Although we strive to secure your information, no method of transmission over the Internet or any electronic storage system is completely secure.

8. Access, Correction, and Deletion

In accordance with Articles 16 and 17 of the GDPR, you have the following rights:

  • Access to your personal data to verify its accuracy.
  • Correction of any inaccurate or incomplete information.
  • Deletion of your data (right to be forgotten), or limitation of their processing. Logged-in users can also directly modify their personal information through their dedicated space. To exercise these rights or for any questions regarding your data, please contact us at the following address: [email address] or by postal mail at the address indicated below.

9. Use of cookies

What is a cookie? A cookie is a small text file stored on your device (computer, smartphone, etc.) by a web server, associated with a domain. According to the CNIL, cookies can be used to remember your identifier, the display language, or to analyze your browsing for statistical and marketing purposes. Cookies used on our site:

  • To ensure the proper functioning of the site and facilitate your navigation.
  • To analyze attendance and improve the user experience. These cookies do not collect information that can personally identify you. You can manage or disable cookies through your browser settings.

10. Hosting and Internet Transfers

  • Hosting: Our servers and all collected data are hosted in France.
  • Internet Transfers: By browsing our site, you acknowledge that, by nature, the Internet is a global network that may involve international data transfers. Nevertheless, we are committed to implementing protective measures that comply with the requirements of the GDPR.

11. Links to Other Sites

Our site may contain links to other platforms whose content or data protection practices we do not control. We encourage you to review the privacy policies of these sites before providing them with your information.

12. Changes to the Privacy Policy

We reserve the right to modify this policy at any time to adapt to changes in our activities, our services, and regulations. The most recent version will always be available on our site, and any changes will take effect as soon as they are posted online. By continuing to use our site, you accept the updates to this Policy.